Frequently Asked Questions

DIGITISATION

Transforming your business through technology.

What is meant by digitisation in the context of an SME?

Digitisation for SMEs means using digital technologies to streamline and enhance various aspects of your business. It goes beyond basic software, offering solutions that automate processes, manage data efficiently, and improve overall operations through easy-to-use digital tools.

How is digitisation different from digital marketing or SEO?

Digital marketing and SEO aim to boost online presence, while digitisation transforms business operations using technology. For SMEs, this could mean applying simple analytics to optimise supply chains, utilising AI for smarter decision-making, or using digital tools to streamline daily operations. These changes enhance overall business efficiency, not just online engagement.

How does digitisation differ from traditional digital tools like Excel?

Unlike traditional tools that often require manual input and management, digitization automates and integrates these processes, freeing up your time and reducing errors. This means you can focus more on growing your business and less on day-to-day tasks.

STARTUP

Helping new business to take hold and grow.

How quickly can we implement digital into our startup operations?

Our digital solutions are designed for rapid deployment. Following an initial consultation to understand your specific needs, we typically have your services up and running within 2-4 weeks. This timeline can vary based on the complexity and customization required.

What level of technical support do we need?

We provide comprehensive support tailored to your familiarity with digital technology. This includes 24/7 access to our help desk, detailed user guides, and personalized training sessions to ensure you and your team can confidently use our services.

Are your digital services scalable as we grow?

Absolutely. Our services are designed with scalability in mind, allowing for adjustments in functionality and capacity to meet your evolving needs. Whether you're expanding your team, entering new markets, or increasing your product offerings, we can seamlessly support your growth.

CYBER SECURITY

Keeping your business and assets secure.

What are the legal implications of a data breach?

Under the UK's GDPR and the Data Protection Act 2018, SMEs may face significant fines, legal actions, and damage to reputation in the event of a data breach. It's vital to have strong data protection measures and a breach response plan in place.

What is my company's cyber security risk level?

Conducting regular cybersecurity risk assessments, which include evaluating your IT infrastructure, identifying potential vulnerabilities, and assessing the impact of potential threats, is crucial. Engaging with cybersecurity experts can provide a comprehensive risk analysis.

What budget do I need for effective cyber security protection?

Budgeting for cybersecurity varies depending on the size of the business and the nature of its data. As a general guideline, allocating 10-14% of your IT budget to cybersecurity is recommended, though this can vary based on specific needs and industry standards.